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Terms and conditions

All orders are subject to stock availability - handmade items require 4-6 weeks for manufacturing

  • Please state quantity, color, and expected deadline date upon order enquiry
  • Availability of stock and pricing will be confirmed prior to official placement of orders.

  • We require a copy of the logo in .JPG .EPS or .CDR format:

    • Please note that Anaphase Promotions cc does not carry stock of items.

    • Lead time on orders: On large quantities (thousands) we require 6 weeks from confirmation date of order placed.
    • A 10% surcharge will apply when orders are placed on short notice(Less than 14 working days). (These items are made by unemployed people.)
    • No VAT applies - Anaphase Promotions cc is not VAT registered.
    • Samples: Samples are available at quoted price + R 50-00 delivery in Gauteng. Delivery of samples outside Gauteng will be for the customer's account. If the order is placed, the costs of the samples will be deducted.
    • A design fee of R 150-00 will be charged for the production and design of a sample and this fee includes
      R 50-00 for delivery in Gauteng. R 100-00 will be charged for samples and design thereof outside Gauteng - delivery is for the clients' account. The above will be credited should an order be placed.
    • Cancellation of orders will only be accepted if received in writing one day from placement of order. A 10% handling fee will be charged if the order has been placed at the supplier already.
    • Delays caused by suppliers or printers are beyond our control and are not grounds for cancellation of order.
    • Orders are subject to 50% deposit, 50% COD. Bank interest rates will be charged on any outstanding accounts (only applicable in cases where special arrangements have been made).
    • All quotes are valid for a 15 day period and subject to stock availability, supplier pricing and exchange rate fluctuations if applicable.
    • Delivery outside Gauteng is for the customer's account
    • Wholesale pricing only apply to volume based orders.
    • Export clients:
      • All pricing is FOB Johannesburg International.
      • Bank/Swift fees will be for the clients' account.
      • Freight can only be quoted once an estimate of the weight of an order has been obtained.
 
 
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